Refund Policy

Last updated: 7/22/2026

30-day money-back guarantee

Who's Home offers a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no complicated forms, no gotchas.

How to request a refund

Payments on Who's Home are processed by our reseller and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact us through the support chat on our website and we will help you.

Refunds are returned to the original payment method and typically appear within 5–10 business days.

Subscription cancellations

You can cancel your subscription at any time from your dashboard's plan settings. Cancellation stops future renewals; you keep access to paid features until the end of the billing period you have already paid for.

Questions

If you have any questions about this Refund Policy or your order, please contact us through the support chat on our website.